A judgmental scale, also known as a rating scale or a Likert scale, is a type of measurement tool used
in various fields, including psychology, social sciences, marketing, and surveys. It is designed to
assess individuals' opinions, attitudes, perceptions, or behaviors on a particular topic or issue. A
judgmental scale typically consists of a series of statements or items that respondents are asked to
evaluate, usually by indicating their level of agreement or disagreement. Here's the content and
structure of a typical judgmental scale:
1. Statement or Item: Each question or statement in the judgmental scale addresses a specific aspect of
the topic being measured. These statements should be clear, concise, and relevant to the research or
assessment objectives.
2. Response Options: Respondents are presented with a set of response options that reflect a range of
attitudes or opinions. These options typically include:
Strongly Agree
Agree
Neither Agree nor Disagree (Neutral)
Disagree
Strongly Disagree
Don't Know or Not Applicable (in some cases)
The exact wording of response options can vary depending on the scale and context. Some scales may use
numerical values (e.g., 1 to 5) instead of verbal labels.
3. Scoring: The scoring for a judgmental scale is straightforward. Each response option is assigned a
numerical value, typically ranging from 1 (e.g., for "Strongly Disagree") to the highest value (e.g., 5
for "Strongly Agree"). Respondents' selections are then tallied, and the scores are analyzed to draw
conclusions.
4. Format: Judgmental scales can be presented in various formats:
Single-Item Scale: Each statement or question stands alone, and respondents provide their judgment for
each separately.
Multi-Item Scale: Several related statements or questions are grouped together, forming a scale with a
composite score. This approach is common in psychological assessments and surveys to measure constructs
like personality traits or satisfaction.
5. Anchoring: To ensure consistency and clarity, judgmental scales often include anchor points, which
are clear descriptors or explanations of what each response option means. For example, "Strongly Agree"
might be anchored with a description like "I completely agree with this statement."
6. Balanced vs. Unbalanced Scales: Judgmental scales can be balanced, where the number of positive
(agree) and negative (disagree) response options is equal, or unbalanced, where one side of the scale
(e.g., agree) has more response options than the other.
7. Reverse-Worded Items: In some scales, reverse-worded items are included to catch respondents who may
not be carefully reading and considering each question. These items present statements with a negative
implication, and respondents are expected to disagree or respond differently.
8. Randomization: In surveys, the order of questions and response options within a scale may be
randomized to prevent response bias.
Overall, judgmental scales are valuable tools for researchers and survey designers to gather quantitative data on people's opinions and attitudes. They help quantify subjective constructs and provide valuable insights into various fields of study and decision-making processes.